REFUND & RETURN POLICY

Return & Refund Policy

At LUCKY TRENDS , your satisfaction is our priority. We aim to make your shopping experience smooth and worry-free. Please read our return and refund policy below for each product category.

Home Décor

We accept returns within 7 days of delivery if the item is unused, undamaged, and in its original packaging.

  • Custom or personalized décor items cannot be returned.

  • If you receive a damaged or defective item, contact us within 48 hours with photos for quick assistance or replacement.

Tech Gadgets

Returns are accepted within 7 days of receiving your order for unopened or unused items in original condition.

  • Opened, used, or damaged tech products are not eligible for return unless defective.

  • Defective or malfunctioning gadgets will be replaced or refunded after inspection.

  • Please include all original accessories and packaging when returning tech items.

Beauty Products

For hygiene and safety reasons, beauty and skincare products are non-returnable and non-refundable once opened or used.

  • If you receive a damaged, leaking, or incorrect item, please contact us within 48 hours of delivery with proof, and we’ll arrange a replacement or refund.

Refund Process

Once your return is received and inspected, we’ll notify you by email.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable unless the return is due to our error (e.g., damaged or incorrect item).

📞 Need Help?

For return or refund requests, contact our support team at Hourhavens00@gmail.com  or through our Contact Us page. We’re always here to help!